Last updated: March 2026
Please read these Terms of Service carefully before using the Mutual Elevation website or placing an order. By accessing our website or making a purchase, you agree to be bound by these terms.
1. About Us
Mutual Elevation is an online apparel brand selling purpose-driven athletic clothing at https://mutualelevation.com. Our products are produced on demand through our fulfillment partner Printify and shipped directly to you.
2. Eligibility
By using this website you confirm that you are at least 18 years of age, or that you are using the site under the supervision of a parent or legal guardian who agrees to these terms. Our products are intended for customers located in the United States and internationally where shipping is available.
3. Orders and Payment
When you place an order through our website you are making an offer to purchase the selected products at the listed price. We reserve the right to accept or decline any order. An order confirmation email does not constitute our acceptance of an order — acceptance occurs when your order is processed and fulfilled.
All prices are listed in US dollars and are subject to change without notice. We accept major credit cards and other payment methods as displayed at checkout. Payment is collected at the time of purchase. You represent that you are authorized to use the payment method provided.
We reserve the right to cancel orders in cases of pricing errors, suspected fraud, or product unavailability. If your order is cancelled after payment has been collected, you will receive a full refund.
4. Production and Shipping
All Mutual Elevation products are made to order. Production typically takes 2 to 7 business days. Shipping times vary by destination and selected shipping method. Estimated delivery times are provided at checkout and in our Shipping Information page but are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs processing, weather events, or other circumstances outside our control. Title and risk of loss for products pass to you upon delivery to the carrier.
5. Returns and Exchanges
Our return and exchange policy is described in full on our Returns and Exchanges page. By placing an order you agree to the terms of that policy. Because our products are made to order, we are unable to accept returns for reasons of buyer’s remorse or sizing issues unless the product arrived damaged, defective, or incorrect.
6. Intellectual Property
All content on this website including text, graphics, logos, images, and product designs is the property of Mutual Elevation or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content from this site without our express written permission.
The Mutual Elevation name, logo, and brand marks are trademarks of Mutual Elevation. Nothing on this site should be interpreted as granting any license to use our trademarks without prior written consent.
7. User Conduct
When using our website you agree not to engage in any of the following:
Using the site for any unlawful purpose or in violation of any applicable regulations. Attempting to gain unauthorized access to any part of the site or its related systems. Transmitting any harmful, offensive, or disruptive content. Using automated tools to scrape, crawl, or extract data from the site. Impersonating any person or entity or misrepresenting your affiliation with any person or entity.
8. Third-Party Services
Our website integrates with third-party services including WooCommerce for e-commerce functionality, Printify for order fulfillment, and payment processors for transaction handling. Your use of those services is subject to their respective terms and privacy policies. We are not responsible for the practices or content of any third-party services.
Our site may contain links to third-party websites. Those links are provided for your convenience only. We do not endorse and are not responsible for the content, products, or services of any linked website.
9. Disclaimer of Warranties
This website and its contents are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. We do not warrant that the site will be uninterrupted, error-free, or free of viruses or other harmful components. We make no warranties regarding the accuracy, completeness, or reliability of any content on the site.
To the fullest extent permitted by law, we disclaim all implied warranties including warranties of merchantability, fitness for a particular purpose, and non-infringement.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Mutual Elevation shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or purchase of our products, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising out of or related to these terms or your use of the site shall not exceed the amount you paid for the order giving rise to the claim.
11. Indemnification
You agree to indemnify and hold harmless Mutual Elevation and its owners, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of your use of the website, your violation of these terms, or your violation of any rights of a third party.
12. Privacy
Your use of this website is also governed by our Privacy Policy, which is incorporated into these terms by reference. By using this site you consent to the collection and use of your information as described in that policy.
13. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated date. Your continued use of the website after any changes constitutes your acceptance of the revised terms. We encourage you to review these terms periodically.
14. Governing Law
These terms are governed by and construed in accordance with the laws of the United States. Any disputes arising under these terms shall be resolved in the appropriate courts of competent jurisdiction.
15. Contact
If you have any questions about these Terms of Service, please visit our contact page.