Who We Are
Our website address is https://mutualelevation.com. Mutual Elevation is an online apparel store selling purpose-driven athletic clothing. We are committed to protecting your personal information and being transparent about how we use it.
What Information We Collect
We collect information you provide directly to us, including when you place an order, create an account, submit a contact form, or sign up for our email list. This may include your name, email address, shipping address, billing address, phone number, and payment information.
When visitors leave comments on the site we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
We also automatically collect certain information when you visit our website, including your IP address, browser type, referring URLs, pages viewed, and the date and time of your visit. This information helps us understand how our site is used and improve your experience.
How We Use Your Information
We use the information we collect to process and fulfill your orders, send order confirmations and shipping updates, respond to your questions and requests, and improve our website and products.
If you make a purchase, we may use your contact information to send you follow-up communications about your order, request a review, and inform you of products, promotions, or offers we think may interest you. You can opt out of marketing communications at any time by clicking the unsubscribe link in any email we send.
We may also use your information for remarketing purposes. This means that after you make a purchase or interact with our site, you may see advertisements for Mutual Elevation on other websites and platforms including Google, Facebook, and Instagram. These ads are served based on your prior visit to our site using cookies and pixel tracking technology. You can opt out of interest-based advertising by visiting your ad platform settings or through the Digital Advertising Alliance opt-out tool at optout.aboutads.info.
Cookies
We use cookies to operate our website and improve your experience. Cookies are small text files stored on your device. We use the following types of cookies:
Essential cookies are required for the website to function, including maintaining your shopping cart and processing your order.
Analytics cookies help us understand how visitors use our site so we can improve it. We use Google Analytics for this purpose.
Marketing and remarketing cookies allow us to show you relevant ads after you have visited our site. We use cookies from Google Ads, Facebook Pixel, and similar advertising platforms for this purpose.
If you leave a comment on our site you may opt in to saving your name, email address, and website in cookies for your convenience. These cookies last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we set cookies to save your login information and display preferences. Login cookies last for two days and screen option cookies last for one year.
Embedded Content From Other Websites
Pages on this site may include embedded content such as videos, images, and social media posts. Embedded content from other websites behaves in the same way as if you had visited those websites directly. Those websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that content.
Who We Share Your Data With
We share your personal information only as necessary to operate our business and fulfill your orders. This includes our print-on-demand fulfillment partner Printify, our payment processor, and our shipping carriers. These third parties are only permitted to use your information to perform services on our behalf.
We use Google Analytics to analyze website traffic and may share anonymized data with advertising platforms including Google and Meta (Facebook/Instagram) for remarketing purposes. We do not sell your personal information to third parties.
If you request a password reset, your IP address will be included in the reset email.
How Long We Retain Your Data
If you place an order, we retain your order information and associated personal data for as long as necessary to fulfill the order, comply with legal obligations, resolve disputes, and enforce our agreements. For registered accounts, we store the personal information provided in your user profile until you request its deletion. If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve follow-up comments automatically.
Your Rights Over Your Data
You have the right to access, correct, or delete the personal data we hold about you. If you have an account on this site or have placed an order, you can request an exported file of your personal data or ask that we erase it by visiting our contact page. Please note we may be required to retain certain data for legal, administrative, or security purposes.
You may also opt out of marketing emails at any time using the unsubscribe link in any email, or by contacting us directly. To opt out of remarketing ads, adjust your settings in your Google account or Facebook account, or use an ad opt-out tool.
Where Your Data Is Sent
Your data may be processed and stored outside your country of residence, including in the United States. By using this website you consent to the transfer and processing of your information as described in this policy. Visitor comments may be checked through an automated spam detection service.
Contact Us
If you have any questions about this privacy policy or how we handle your personal information, please visit our contact page.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we will post the updated policy on this page with a revised date. We encourage you to review this policy periodically.
Last updated: March 2026